Temu Reviews

Based on 160 customer reviews from our shopper community, Temu’s overall rating is 4.06 out of 5 stars and 78% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 83% of reviewers consider Temu overall a good value option, based on a rating of 3.83 from 18 votes. Most consumers are generally satisfied with Price & Quality (3.33 / 18 reviews) Temu offers.

4.1

160 Reviews

Overall Rating

5 Stars

115

4 Stars

6

3 Stars

4

2 Stars

4

1 Star

31

Good Value

3.8

Price & Quality

3.3

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (160)
user icon
goldenkoala737
August 02, 2023
"I'm not sure where to begin."
I don't even know where to begin. I placed my first order after receiving a £20 discount voucher. I waited anxiously, constantly checking on Evri, only to discover that they had left the parcel in a communal area and it was stolen.

They refunded my money and I decided to give them another chance by placing two more orders. However, the same pattern repeated itself. Evri kept assuring me that they had my parcels and would deliver them the next day, but this went on for weeks. Eventually, Temu informed me that Evri had actually lost my orders.

Once again, my money was refunded and I placed two new orders. This time, I was informed that one of the orders would be split into two parcels, making a total of three. Finally, the packages arrived, but it took two separate deliveries. It's such a shame because I don't think Temu is a bad place, but they use a terrible courier.
user icon
browntiger360
August 02, 2023
"The quality is excellent and the delivery was very fast!"
I ordered 4 pairs of shorts and 4 t-shirts for approximately $37, which included the shipping cost. I was genuinely impressed by the quality of the items. I had anticipated receiving subpar products, but that was not the case. The t-shirts were slightly small (I should have chosen a larger size), but overall, the products and their quality were very good.
user icon
yellowgoose514
August 02, 2023
"I'm not sure where to begin."
I don't even know where to begin. I placed my first order after receiving a £20 discount voucher. I waited anxiously, constantly checking on Evri, only to discover that they had left the parcel in a communal area and it was stolen.

They refunded my money and I decided to give them another chance by placing two more orders. However, the same pattern repeated itself. Evri kept assuring me that they had my parcels and would deliver them the next day, but this went on for weeks. Eventually, Temu informed me that Evri had actually lost my orders.

Once again, my money was refunded and I placed two new orders. This time, I was informed that one of the orders would be split into two parcels, making a total of three. Finally, the packages arrived, but it took two separate deliveries. It's such a shame because I don't think Temu is a bad place, but they use a terrible courier.
user icon
NatalieJensen
August 02, 2023
"WARNING: BE CAUTIOUS OF THE SWITCH"
There are a few positive aspects, but the majority of the items are of poor quality. (Referring to the products, not the boat)

It is important to be cautious when purchasing electronics or anything that requires sophistication, as the support provided is lacking.

One should be wary of falling for bait and switch tactics. When you click on a displayed advertisement, they redirect you to a different product (different color, model number, or any other change) and increase the price by a dollar or two.

Amazon offers superior products and support. Although you may have to pay a few extra dollars, it is worth it to avoid dealing with non-functional items.
user icon
greenlion276
August 02, 2023
"I have never encountered any issues."
I have ordered from this place multiple times and have never encountered any issues. The first order was delayed due to a bank holiday, but they compensated me with £5 credit. All the items I received were exactly as described in the product descriptions. However, I did notice that the shoe sizes run a bit small, so I recommend going up a size or half a size. To be safe, I ordered two sizes of trainers and wanted to return the smaller size. They quickly processed my refund and even told me that I didn't need to return the item, suggesting that I donate or gift it instead. Despite using Evri, which some people have had problems with, I personally have never had any issues and have even started to recognize the delivery driver. I love that I can find absolutely anything through this service.
user icon
MelvinPeterson
August 02, 2023
"The quality of this product is extremely poor and the sizing is also very disappointing."
The clothing is of extremely poor quality and the sizing is terrible. Returning the items is nearly impossible. The return address being in China makes it too expensive to send back. Even UPS suggested that it wouldn't be worth it to ship unless the value exceeded $200. As a result, I ended up with useless clothing that I had no choice but to donate.
user icon
purpleostrich649
August 02, 2023
"Selling and purchasing low-quality items at..."
Selling and purchasing low-quality items at the lowest prices imaginable benefits only the shareholders, while disrespecting the hardworking individuals who produce them and harming our planet. It is an environmental offense that should be reconsidered and put to an end. Please reflect on this matter and cease this senseless behavior.
user icon
KatrinaRoss
August 02, 2023
"They actually follow through with their promises."
The prices are excellent, but it's important to carefully examine the photos and read the information provided. If something obvious is not mentioned, it means it's not included. However, if you are cautious, there are many good products available at excellent prices. The delivery to Ireland is exceptional, as none of my five orders have arrived damaged. Out of the 10-12 items I purchased, only two did not meet the basic functional requirements due to their low cost. However, these items were promptly credited without the need for a return, and the whole process took just two minutes. Overall, I have no complaints as they have delivered on their promises based on my experience so far.
user icon
greenostrich175
August 02, 2023
"WARNING: BE CAUTIOUS OF THE SWITCH"
There are a few positive aspects, but the majority of the items are of poor quality. (Referring to the products, not the boat)

It is important to be cautious when purchasing electronics or anything that requires sophistication, as the support provided is lacking.

One should be wary of falling for bait and switch tactics. When you click on a displayed advertisement, they redirect you to a different product (different color, model number, or any other change) and increase the price by a dollar or two.

Amazon offers superior products and support. Although you may have to pay a few extra dollars, it is worth it to avoid dealing with non-functional items.
user icon
DianaRichardson
August 02, 2023
"They actually follow through with their promises."
The prices are excellent, but it's important to carefully examine the photos and read the information provided. If something obvious is not mentioned, it means it's not included. However, if you are cautious, there are many good products available at excellent prices. The delivery to Ireland is exceptional, as none of my five orders have arrived damaged. Out of the 10-12 items I purchased, only two did not meet the basic functional requirements due to their low cost. However, these items were promptly credited without the need for a return, and the whole process took just two minutes. Overall, I have no complaints as they have delivered on their promises based on my experience so far.
user icon
silverzebra379
August 02, 2023
"Selling and purchasing low-quality items at..."
Selling and purchasing low-quality items at the lowest prices imaginable benefits only the shareholders, while disrespecting the hardworking individuals who produce them and harming our planet. It is an environmental offense that should be reconsidered and put to an end. Please reflect on this matter and cease this senseless behavior.
user icon
organiczebra245
August 02, 2023
"The quality of this product is extremely poor and the sizing is also very disappointing."
The clothing is of extremely poor quality and the sizing is terrible. Returning the items is nearly impossible. The return address being in China makes it too expensive to send back. Even UPS suggested that it wouldn't be worth it to ship unless the value exceeded $200. As a result, I ended up with useless clothing that I had no choice but to donate.
user icon
Eli.Boyd
August 02, 2023
"I have ordered from Temu twice now and..."
I have placed two orders with Temu so far and I am pleased with everything I have received. From a lovely pair of pants for myself, kitchen rugs, to a toy for my grandson, I have been satisfied with all my purchases. In fact, I placed another order this morning. I am pleasantly surprised by how quickly the items arrive.
user icon
beautifultiger486
August 02, 2023
"The quality is excellent and the delivery was very fast!"
I ordered 4 pairs of shorts and 4 t-shirts for approximately $37, which included the shipping cost. I was genuinely impressed by the quality of the items. I had anticipated receiving subpar products, but that was not the case. The t-shirts were slightly small (I should have chosen a larger size), but overall, the products and their quality were very good.
user icon
Jeremiah.Caldwell
August 02, 2023
"I'm not sure where to begin."
I don't even know where to begin. I placed my first order after receiving a £20 discount voucher. I waited anxiously, constantly checking on Evri, only to discover that they had left the parcel in a communal area and it was stolen.

They refunded my money and I decided to give them another chance by placing two more orders. However, the same pattern repeated itself. Evri kept assuring me that they had my parcels and would deliver them the next day, but this went on for weeks. Eventually, Temu informed me that Evri had actually lost my orders.

Once again, my money was refunded and I placed two new orders. This time, I was informed that one of the orders would be split into two parcels, making a total of three. Finally, the packages arrived, but it took two separate deliveries. It's such a shame because I don't think Temu is a bad place, but they use a terrible courier.

View More Reviews

Questions & Answers
icon

I would like to express my gratitude to Bsb Forensic for their exceptional assistance in recovering my funds from a forex broker. Their expertise and professionalism in navigating the complex process were truly commendable. Through their guidance and relentless efforts, I was able to successfully retrieve my funds, providing me with much-needed relief. I highly recommend https://Bsbforensic.tech , to anyone facing similar challenges, as their dedication and commitment to helping clients are truly impressive. Thank you, Bsb Forensic, for your invaluable support in resolving this matter.

icon

Has TEMU sent my $85.00 order to the incorrect address and are they unwilling to assist me? In my perspective, this can be considered as theft of my items.

avatar
RhondaGonzales
July 19, 2023

“I am still waiting for a refund that you claimed was already issued to me. I have verified with my bank, and there is no record of any refund being processed.”

icon

Why haven't I received my last two orders? I placed them on the same evening.

avatar
LeonaCarr
June 12, 2023

“Best of luck with customer service on Temu. It's absolutely terrible.”

icon

Is this place terrible?

avatar
EllaCurtis
April 22, 2023

“I placed three orders with a total of around 60 items. One of the orders consisted of many socks that I planned to donate to a local homeless shelter, while the other orders included various items for my house, car, clothing, and kitchen. I must say that every aspect of conducting business through their app was completely satisfactory. I encountered no problems or glitches whatsoever. Their technology for tracking items and processing returns is excellent. I had one sweatshirt out of the three that I ordered, and I simply didn't like the style. I requested a return and immediately received an email informing me that I would be credited on my PayPal account (which I received within two days). They also advised me to either keep, give away, or recycle the product, without the need for returning it. Overall, everything was legitimate and it was easy to do business with them. Their prices are very affordable, although it's important to note that shipping, especially from China, does take some time. However, my longest wait was less than two weeks. The quality of the three sweatshirts and dozens of socks was satisfactory. So, I must admit that I was mistaken. I used to believe that if something seems too good to be true, it probably isn't true. Well, in this case, it is true.”

avatar
KristinaDixon
March 18, 2023

“Yes, I do have some pending orders with them that are over 10 days old. Surprisingly, when I checked my account, it appears that they haven't even started packaging them yet. It's quite disappointing considering this was my initial experience ordering from them.”

icon

Do all items get shipped in a bag?

avatar
AlbertoCarroll
April 22, 2023

“Yes, I had three orders with a total of about 60 items. One of the orders consisted of many socks that I planned to give to a local homeless shelter. The other orders were for various items for my house, car, clothing, kitchen, etc. I must say that every aspect of conducting business through their app was completely satisfactory. I encountered no problems or glitches whatsoever. Their technology for tracking items and facilitating returns is excellent as well. I had one sweatshirt out of the three that I ordered, and I simply didn't like the style. I requested a return and immediately received an email informing me that I would receive a credit on my PayPal account (which I did within two days). They also told me that I could keep, give away, or recycle the product, so there was no need to return it. Overall, everything was legitimate and it was easy to do business with them. Their prices are very low, but it's important to note that shipping, especially if it's from China, does take some time. However, my longest wait was less than two weeks. The quality of the three sweatshirts and dozens of socks was perfectly fine. So, I must admit that I was wrong. I used to believe that if something seems too good to be true, it probably isn't true. Well, in this case, it is true. Best regards, Sam Marcus”

avatar
beautifullion756
March 27, 2023

“No, many things are not shipped at all. Temu handles order collection, payment processing, and sends an email regarding the delivery process. However, there is a possibility that the order may not be delivered. You can decide the amount of money you are willing to risk with Temu, as they have minimum requirements.”

View More Q&As

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.